Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
It is your responsibility to return the item(s) to Awesome Legging Store. Awesome Legging Store shall send your exchanged leggings back at no charge, one-time (domestic only). Subsequent exchanges are the responsibility of the customer.
Awosome Legging Store will send you your exchanged item(s) upon receiving your package within 24 hours. If the item you are looking to have exchanged for is out of stock, we shall notify you by email or phone as to the availability of the item.
We do not accept returns :
1. The item(s) have been worn or washed
2. The item(s) have been altered
3. The item(s) are in any way defective from the original and salable condition
4. The item(s) do not have the original tags on them
5. The item(s) were a Final Sale item
Please follow these instructions when completing a return :
1. Pack the unworn and unwashed items with email confirmation or original receipt – we cannot exchange or refund without
2. Please write in detail which items you want exchanged.
3. Contact us for mailing address
Refunds: Upon receiving your return, Awesome Legging Store will processes your return within 48 hours from receiving your package. Items will be inspected and processed through our returns department. Refunds are not issued for worn, washed or altered items or for items that are Final Sale. Refunds will be issued to the original credit card used for purchase or in the form of store credit. We are unable to switch refunds to a new or different payment method other than what was originally used on your order. Shipping is non-refundable, except in cases where we have made a shipping error.
A restocking fee of $5.00 per package is applied for all returned packages.
We always encourage our customers to contact us if you have any questions. Feel free to reach us any time at firstname.lastname@example.org
For items not received
You will receive a full refund if your item is not received. As defined by our terms and conditions, an item will be considered “not received” if the item has not been received 30 days after the estimated delivery date.
For items not as described or damaged during shipping
If your item is significantly different from the product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
If an item has been damaged during shipping, keep the item and all packaging material so we can file an insurance claim with the shipper.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us and we will investigate.
Before returning your product, contact us for the return shipping address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are requesting a replacement product, depending on where you live, the time it may take for your replacement product to reach you may vary.
You should consider using a trackable shipping service and/or purchasing shipping insurance.
We don’t guarantee that we will receive your returned item.